Help Center

Help Center

You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via Credit Cards, Debit Cards Shopify Payment & PayPal. 

Note that the price of goods are denoted in US$, and is listed in your local currency as you wish to switch to by using online App, hence it would change constantly in line with the market exchange rate and additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy: If a product gets damaged or was faulty upon a delivery - we offer 100% refund. Timing: we have a 30-days Return & Exchange Policy, since the day item was received. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase. For returns, please email contact@unic-unid.co.uk with the subject 'Returns' and include your order number, name and the reason for the return. We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations. Please note that customers are responsible for shipping costs of returned items. When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after. Unfortunately, Return and Refund policy is not applicable to sales items and gift cards. 
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3 business days.Please feel free to send emails to contact@unic-unid.co.uk. Our support team is always happy to guide you at any step! 
Please check out Track Orders on our web to find out the package status:- If the package is in transit with normal logistic update:According to our past experience, the majority of the packages will be delivered within the PST (Promised Time Frame).If your package does not arrive by the promised time (PST), please contact us and we will help you then. We appreciate your patience.- If it is over promised by shipping company, there is no tracking information, package is returned to us/hold in customs/shipped to wrong address:You can open a dispute to apply for a refund on the 16th day after the order marked as shipped to find the order and open dispute.Kindly Reminder: By opening a dispute we could release your payment  before the delayed delivery of your parcel at the same time, so please kindly contact us to seek a solution.
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